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Earn and redeem points in the app!

Order Food

$1 Spent is 1 Point Earned!

Rack Up Points

50 Points gets you $5!

FAQ

Download the Simple Greek Rewards app from either the App Store (iOS) or Google Play Store (Android) and select “Signup”. If you do not have a smart phone, go to the Sign Up page to manage your Rewards account online. You will receive 20 BONUS POINTS if signing up using your Facebook account.

No, your points and pre-loaded funds do not go away. When you download the new Simple Greek app, you will be given the option of “Migrating your loyalty points and rewards”.  Please select this option and sign in with the original email you previously signed up with.  Loyalty points and pre-loaded funds will be combined and deposited into your rewards account. Tap the “Rewards” tab to see your balance.

If you cannot access your account, hit the “Forgot Password” link below the login fields in the app. You will receive an email to the email address you used to sign up for The Simple Greek Rewards.

You earn 1 point for each dollar spent. Once you reach 50 points, you will receive a $5 reward in your account and will continue receiving $5 rewards at each 50 point interval. You will be able to redeem your points for tasty food, drinks, and desserts. Additionally, you may receive special limited time only offers & promotions throughout the year.

 

When checking out in store, simply give the cashier your phone number associated with your rewards account. You can also go to the Rewards tab on your Simple Greek Rewards app, hit Earn Point and the cashier will scan your unique QR Code. If you have already completed your transaction and have our app, select “Scan Receipt Barcode” or “Enter Receipt Barcode Number” to populate your order details. If you have already completed your transaction and do not have our app, log in at the Sign Up page to enter your receipt barcode. If you are ordering online, your loyalty account will automatically pair with your order if you are signed in with your Rewards username & password.

EARN BONUS POINTS by inviting friends on the “More” tab at the bottom of the screen. New app users also receive 20 bonus points by using your Facebook account to sign up with The Simple Greek app.

Yes, the cashier can use your phone number associated with your Rewards account to look you up or, make sure to ask for a receipt at the time of your purchase. Your receipt will contain a barcode that can either be scanned into the app or the code can be entered manually into the app or on The Simple Greek Rewards website.  All receipts must be submitted within 72 hours and scans are limited to 2 scans every 2 hours.

It’s super easy! If you are in the store, go to the “Rewards” tab in the Simple Greek app at the bottom of the screen and tap “Redeem” rewards. Choose the reward amount you would like to use or type in the exact amount and show the redemption code on the screen to redeem the offer.

 

If you are placing an order in the app, simply apply the reward during the checkout process.

 

Once you redeem your points for a reward, the reward will expire in 4 hours as shown in the countdown clock in the app.  If not redeemed within 4 hours, not to worry, the reward will go back into your account.

For security purposes, scans are limited to 2 scans every 2 hours.

Loyalty rewards apply to the next transaction you make after the one in which it is unlocked. Loyalty rewards are not earned and redeemed towards the same transaction.

Please call the store you ordered from. Contact information is in the order confirmation emailed to you or by viewing the “Locations” tab in the app.

We apologize!  Please contact the store directly to resolve the issue. Contact information is in the order confirmation emailed to you or by viewing the “Locations” tab in the app.

No worries, we are here to support you!  Please text us at 408.676.7470 or submit an email to socialmedia@thesimplegreek.com. You can also go to the “More” tab in the app and tap “Need Help” to submit an email directly from the app. We will get back to you by the end of the following business day.

No, points do not expire. 😊

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Earning and redeeming points currently only available on the app.